The business world has gone through a drastic change in the past few years, boosted by the Covid-19 pandemic – a whole new world full of opportunities, changes, and challenges, especially innovation challenges. To be able to reach or to stay on top of the market one thing is key – groundbreaking and genuine innovation. The pressure to innovate has risen dramatically in the past 10 years. The term innovation itself is used in many ways, as a mantra, as working style, or simply as a marketing campaign. Bringing disruptive innovation to life has always been a challenge, but what exactly are the main hurdles you and your team must overcome to successfully innovate?
During the past 6 months, we were able to chat and interview influential innovation leaders from companies such as ROCHE, DB Schenker, Sony, LG Electronics, Siemens, Coca Cola, and many more. Obviously, every innovation team has different subjects and issues they are facing, but comparing the general conflict, each company has similar problems in the innovation space.
By being able to speak to these different innovation team members we concluded that the overall main “innovation blocker” is the so-called innovation culture, better said, the missing innovation culture.
Innovation Culture
When talking about innovation culture, we are talking about norms, values, and attitudes, shaping the behavior of all employees, especially those who are involved in the innovation process. Since the innovation process is not limited to the core innovation team and this process is cross-sectional, the innovation culture as such can be described as a cross-dimensional culture.
Describing the key points of the culture is easier than establishing this value system. So, when talking about innovation culture – what are the main challenges why innovation gets stuck? We defined four challenges:
(1) Top-down approach
Successful, groundbreaking innovation is determined by the ability of the team and their culture. To bring out the best you have to push and give room for these norms, values, and attitudes to grow and to become the standard. Therefore, Innovation is a CEO mandate. Only the CEO and their board can take the much-needed decision in time, capital, and structure.
“Innovation success is not about an idea creation team and taking it to market by the existing organization. Creating an innovation center independent of the corporate organization that is responsible for identifying a viable innovation opportunity and bringing it successfully to market can only be made by the C-Level.”
– Axel Schultze
(2) There is no time to innovate
In many cases, the cross-dimensional innovation team, from the CEO to the working student, is fully stuffed with finding new ways of improving current products or services. They are too busy to think of innovation in a way where opportunities are discovered, reviewed, developed, and validated. Unfortunately, innovation has even been outsourced quite a lot to universities or startups.
(3) Fail and fail fast
Obviously, the pressure to innovate and stay relevant in the market has risen in the past years. Managers tried different techniques, took closer looks at the startup world and how their management is innovative. This led to experimenting with playgrounds, where innovation team members are hunting for inspirations and the next big thing; pivoting, brainstorming, and massive prototyping. These newfound Innovation Hubs, which tend to go back and forth with ideas – prototyping, idea – prototyping, and so forth with every little long-term success. By changing the process into a more structured way, combining research and customer feedback before prototyping, the team is able to save a lot of time, money and is not limited to just “experiment”.
(4) The initial value of an idea is zero
Your idea or my idea? We are living in a world where recognition for something is key. With this value in the back of your mind, people tend to keep ideas secret because they are scared that somebody is stealing their intellectual property. BUT in a successful and inspiring innovation culture, it should not matter who had the idea first.
“The innovation team must know that all ideas come from past experiences and are composed of millions of impressions, often co-produced by other people. […] Teammates should be rewarded for ideas but also equally rewarded for building new ideas based on previous ideas from other teammates or anybody else for that matter.”
– Axel Schultze
Groundbreaking innovation is not only about the original idea, it’s about what you and your team do with this idea. The value of the idea is created through relentless execution and open innovation by taking into consideration what your customer wants.
Despite these main challenges, genuine innovation can still be created with the right innovation culture and innovation mandate. Rethink innovation from the ground up and discover why innovation is a CEO mandate in our latest whitepaper, “Innovation is a CEO Mandate.”
Authored by: Anna Ranke